- Manx Telecom
- About
- Network Status
Network Status
Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.
Service
Status
Description
We are aware of a problem and our engineers are currently investigating. Please see below or click here for further details.
We are aware of a problem and our engineers are currently investigating. Please see below or click here for further details.
We are aware of a problem and our engineers are currently investigating. Please see below or click here for further details.
All services are working fine. Please see below or click here for further tips and useful information on this service.
-
Internet
Monday 15th July - INC0226891
Manx Telecom are aware of a copper network issue in the Onchan area and are working to resolve the issue on priority.
Affected customers may experience copper DSL issues until the repairs have been completed.
We apologise for any inconvenience.
Tuesday 16th July - CHG0058881 & CHG0058770
Manx Telecom will be performing essential maintenance on MyMT platform.
MyMT will be unavailable for up to 25 minutes within the maintenance window.
Maintenance window: Tuesday 16th July 21:00 - Tuesday 16th July 23:00
We apologise for any inconvenience this may cause.
-
Mobile
Monday 15th July - INC0227381
There will be reduced 3G & 4G coverage in the Castletown area due to works being carried out around the mobile mast.
We apologise for any inconvenience.
Tuesday 16th July - CHG0058881 & CHG0058770
Manx Telecom will be performing essential maintenance on MyMT platform.
MyMT, Top-ups and Balance enquiries will be unavailable for up to 15 minutes within the maintenance window.
Maintenance window: Tuesday 16th July 21:00 - Tuesday 16th July 23:00
We apologise for any inconvenience this may cause.
-
Fixed Line
Monday 15th July - INC0226891
Manx Telecom are aware of a copper network issue in the Onchan area and are working to resolve the issue on priority.
Affected customers may experience copper Fixed line issues until the repairs have been completed.
We apologise for any inconvenience.
-
Voicemail
We are pleased to report that there are no issues on our Voicemail network.
Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:
If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:
During normal working hours our customer service teams are here for you at our Strand Street store and on 624624.