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Directory
Manx Telecom provides a wide range of Directory Enquiry services via multiple access options.
Free to use Isle of Man Directory Enquires for both business and residential listings are available in the printed phonebook delivered to all IOM properties or online at www.isleofman.com.
The most popular Directory Enquiry service numbers are as follows;
For Isle of Man, National and the Channel Islands, dial 118 500
For UK National Directory Enquiries, dial 118 118
For International Directory Enquiries, dial 118 505
118 services are available when calling from the Isle of Man. The tables below list those operators and the charges that apply for their services.
If your call is put through by the operator you will be charged these rates for the duration of your call.
Service Charges:
Fixed Line Phones & Mobile Phones
| Operator | Code | National Enquiries |
International Enquiries |
Fixed Fee per Call |
Pence per Minute |
|---|---|---|---|---|---|
| The Number UK (2) | 118118 | Yes | Yes | 574p | 299p |
| Hello Maureen (2) | 118212 | Yes | No | 574p | 299p |
| Yell (Business Directory) (3) | 118247 | Yes | No | n/a | 300p |
| BT (1) | 118500 | Yes | No | 399p | 139p |
| BT (1) | 118505 | No | Yes | 499p | 135p |
| Affiniti (3) | 118866 | Yes | Yes | n/a | 300p |
| 118 Ltd (2) | 118888 | Yes | No | 574p | 299p |
| 118 Ltd (2) | 118899 | No | Yes | 574p | 299p |
Service Charges inc VAT
(1) Calls are charged by Fixed Fee and Timed Duration where the fixed fee and the duration charge apply from the start of the call.
(2) Calls charged by Fixed Fee and Timed Duration where the fixed fee is the charge for the first 60 seconds of the call or part thereof, and the duration charge applies following the first 60 seconds.
(3) Calls charged by Timed Duration only.
(4) Calls charged by Fixed Fee only
In addition to these charges when you call any of the directory enquiry services listed you will be charged an Access Charge as follows:
Calls from Fixed Lines: 20p (inc VAT) per minute
Calls from Pay Monthly Mobile: 30p (inc VAT) per minute
Calls from Pre Pay Mobile: 43p (inc VAT) per minute
From Public Payphones
| Operator | Code | National Enquiries |
International Enquiries |
Pence per First Minute | Pence per Minute thereafter |
|---|---|---|---|---|---|
| The Number UK | 118118 | Yes | Yes | 584p | 309p |
| Hello Maureen | 118212 | No | Yes | 584p | 309p |
| Yell (Business Directory) | 118247 | Yes | No | 310p | 310p |
| BT | 118500 | Yes | No | 548p | 149p |
| BT | 118505 | No | Yes | 644p | 145p |
| Affiniti | 118866 | Yes | Yes | 310p | 310p |
| 118 Ltd | 118888 | Yes | No | 584p | 309p |
| 118 Ltd | 118899 | No | Yes | 584p | 309p |
A minimum call charge applies of 30p per call. Thereafter call time is debited in 10p increments as per the charge rate of the number called.
For more information on call charges from Public Payphones, please click here.
Costs include VAT @ 20%