Support & Maintenance

Manx Telecom Support is a comprehensive support service combining traditional maintenance, technical support and professional services. It enables enhanced service delivery to match the demands of existing and emerging business solutions. Manx Telecom Maintenance Cover offers flexibility in the configuration of appropriate support arrangements and allows the customer to tailor the service according to their specific needs.

Manx Telecom support services offer technical support in the forms of telephone support into our 24x7x365 network operations centre, remote support and on site support. Professional services covering design and consultancy, implementation and project management services as well as ad hoc support requirements are available through our sales teams and pricing is available on request.

Maintenance

Manx Telecom Maintenance Cover offers flexibility in the configuration of support arrangements, and allows the you to tailor the service to your specific needs.

Features:

• Access to a dedicated Service Centre providing 24x7x365 point of contact for all technical help, fault reporting and advice
• Offers maintenance for all infrastructure; covering equipment from just one vendor through to multi-vendor systems and networks
• Delivers reliable, cost-effective support solutions
• Access to world-class engineering expertise
• Reliable, swift and effective response to faults

Contact our Corporate Sales team on 624624 for a comprehensive quote

Service Care Levels

Our Service Care Level options allow you to tailor the fault resoution times for your critical and non-critical services.